Frequently Asked Questions

Yes! We believe every home should reflect the people who live in it. That’s why all our homes are thoughtfully designed to suit each client’s lifestyle, preferences, and the unique features of their land. Whether you’re after a fully custom design or inspiration from our range of carefully crafted plans, we’ll work with you to bring your vision to life.

We build across Greater Melbourne suburbs, which include Bayside, Glen Eira, Monash, Boroondara, Kingston, Stonnington If you’re unsure whether your location is within our service area, feel free to contact us.

The timeline varies depending on the size and complexity of the project. On average, a new home takes between 12-15 months from commencement to completion.

Yes, we can help you find and secure the right block of land for your new home or townhouse project. We also offer a selection of off-the-plan homes and townhouses, providing a convenient and streamlined path to home ownership.

Our contracts include detailed specifications, timelines, payment schedules, and warranty information. We ensure transparency and clarity at every stage of the process.

While we don’t provide direct financing, we can connect you with trusted mortgage brokers and financial advisors who specialise in construction loans.

Absolutely. We’re committed to building homes that are not only beautiful but also environmentally responsible. Our designs incorporate sustainable building practices and energy-efficient features such as high-performance insulation, double-glazed windows, and solar-ready systems. We also offer options for recycled water systems, grey water reuse, and designs that maximise passive airflow and natural light—helping to reduce your environmental footprint while enhancing year-round comfort.

All our homes come with a 7-year structural guarantee, giving you long-term peace of mind. We also provide a 3-month maintenance period to address any minor defects after handover, ensuring your new home meets the highest standards of quality and finish.

Simply contact us to schedule a free consultation. We’ll guide you through the design, approval, and construction process from start to finish.

Yes, we manage all necessary planning permits, building approvals, and council documentation to ensure a smooth and compliant construction process.

We understand that ideas can evolve. Minor changes may be possible depending on the stage of construction, but they may affect the timeline and cost. We’ll always discuss options with you before proceeding.

Costs vary based on design, materials, site conditions, and inclusions. We provide a detailed quote after an initial consultation and site assessment.

Yes, we offer turnkey solutions where your home is move-in ready, including landscaping, fencing, driveways, and more.

Absolutely. We offer knockdown and rebuild services, including site clearing, demolition, and construction of your new home.

A townhouse is typically part of a multi-unit development with shared walls, while a duplex is a building divided into two separate residences. We build both and can help you choose what suits your land and goals.

Yes, we work with investors and developers to build high-return properties, including dual occupancy, duplexes, and multi-unit developments.

Payments are made in stages based on construction milestones (e.g. deposit, site preparation, slab, frame, lock-up, windows and doors, fix, joinery & stone, completion). These are outlined clearly in your building contract.

Yes, we encourage site visits at key stages. For safety reasons, visits must be scheduled with your project manager.

We provide a comprehensive post-handover care package, including a 3-month maintenance period to address any minor issues that may arise. Your satisfaction is our priority, which is why we’ve made it easy to request support—simply use the maintenance request link on our website to lodge any concerns quickly and conveniently.

We offer professional design consultations—available for a fee—to assist with selecting finishes, fixtures, and layouts that align with your vision. For clients with a clear design direction or prior experience, we also welcome you to provide your own selections or concepts. Additionally, we can recommend trusted external consultants who share our design values and can support you with styling and interior advice.

Absolutely. We have experience designing and building on challenging sites, including sloped, narrow, or irregularly shaped blocks.

We use trusted, high-quality materials and partner with reputable suppliers. During the design phase, we’ll walk you through your options for everything from bricks to benchtops.

Yes, we can incorporate smart home features such as lighting, security, climate control, and more, depending on your preferences and budget.

We aim to stick to our timelines, but if delays occur due to weather, supply issues, or approvals, we’ll keep you informed and adjust the schedule accordingly.

Yes, of course—we’re happy to work with your architect or build from your existing plans. In fact, we often encourage clients to continue working with consultants they’ve already built a relationship with, as they’re often the first point of contact in the planning journey. We’re here to collaborate and ensure a smooth transition from design to construction.

While we don’t have traditional display homes, we offer something even more insightful—guided visits to recently completed or in-progress homes. These homes are real examples of our work, each uniquely designed to suit the specific needs of the families and the characteristics of their land. It’s a great way to see how thoughtful design decisions come to life in real-world settings.

We don’t offer a one-size-fits-all list of standard inclusions. Instead, we tailor every home’s inclusions based on your postcode and personal preferences. Each area tends to have its own expectations for finishes and features, so we use that as a starting point—then work closely with you to customise the details to suit your lifestyle, budget, and vision.

As a client, you’ll receive access to our secure online portal through our construction management software. This platform allows you to track the progress of your build in real time—with access to photos, videos, key documents, and an up-to-date construction schedule. It’s a simple and transparent way to stay informed every step of the way.

We pride ourselves on transparency. All costs are outlined in your contract, and any variations are discussed and approved before proceeding.

We pride ourselves on delivering a highly personalised experience, transparent communication, and exceptional craftsmanship. Every home we build is tailored to suit your lifestyle, land, and budget—never a cookie-cutter approach.
What truly sets us apart is our deep knowledge of design, materials, and construction strategies. We use this expertise to help you make smart choices that align with your vision and can even save you money. It’s not just about building a house—it’s about creating a home together, with fair pricing, open dialogue, and a shared commitment to getting it right.

To ensure the highest standards of quality, consistency, and efficiency, we exclusively work with our trusted network of suppliers and trades. These long-standing partnerships allow us to maintain seamless communication, proven work methods, and reliable service throughout every stage of the build. This approach helps us deliver the level of craftsmanship and accountability our clients expect.